SHIP LOGIC WAREHOUSE
USER MANUAL

Table of Contents

HUB SCANNER

Improve parcel management at your hub by using our integrated hub scanner technology. Simplify your process by scanning bulk parcels as “at hub” or “out for delivery” when using the built-in hub scanner, eliminating the need for additional software to integrate with your system. Using the built-in hub scanner, you can easily see which parcels are expected to be scanned as “at hub” or “out for delivery” per driver, significantly reducing the risk of lost parcels in your warehouse and effectively maximising your overall parcel management.

How to use the Hub scanner

Go to Hub scanner in the left-hand navigation menu and select a hub from the drop-down. If the logged-in user is limited to the branch, then there will be no branch option as the hub scanner will automatically be linked to the chosen branch. 

More drop-down menus will appear as you complete the information.

 

If plugged in, the scanner will become active and ready for use.

Scan the shipment and wait a split second for the GREEN or RED screen to appear to confirm if the scan had been successful.

The scanner is immediately ready to continue scanning

The scanner is immediately ready to continue scanning after the first scan. Each shipment is updated accordingly per scan and customers are notified where requested. 

How to add tags to shipments with the hub scanner

Tag shipments in bulk using the hub scanner.

Go to hub scanner and select the toggle to add the tag function to the current scan session. Choose an option from the tag action menu and then add some tags to complete the action.

What to do if the hand-held hub scanner doesn't work

If the hand-held scanner doesn’t work, you can manually enter the parcel reference into the provided space at the top of the page.

Press enter to submit the parcel reference.

What to do if a parcel is highlighted in red

Invalid parcels will appear in red. This means that the parcel is not created or not registered on the system.

You can Retry the scanner and if the parcel is still not found, you can ask an operations manager for assistance.

INTERHUB MANIFESTS

Use Interhub manifests for those shipments travelling between major hubs or centres. Easily create manifests and scan all relevant parcels into the manifest in order to update their tracking status to “In transit”

Use the manifest to track missing parcels and also to add tags to shipments while scanning them from the manifest.

How to create a manifest

Create a new manifest by going to Interhub manifests in the left-hand navigation menu and then clicking on Create new manifest in the top right corner.

Complete the manifest details  and select Create manifest to complete. 

Once created, you can open the manifest and start scanning the relevant parcels to add to the manifest. 

How to edit the manifest details

Open the manifest you wish to edit and click on the edit icon next to Manifest details.

Change/edit the information as needed and click on Update manifest to save the changes made.

How to add shipments to a manifest

Use the scanner to outbound or inbound shipments and parcels in the manifest. Open the manifest and start scanning.

  • Outbound (scanned in as leaving the origin hub)
  • Inbound (scanned in as entering the destination hub)

Please note: You can manually enter the shipment/parcel reference if the scanner is not available or not working.

How to find missing parcels in a manifest

Open the relevant manifest and go to the right-hand side of the page. 

Select the toggle “Missing parcels” and view all the parcels still outstanding in the list below.

 

How to view manifest shipments on the main shipment page

Open the relevant manifest and go to the additional settings icon in the top right-hand corner of the screen.

Click on View on shipments page to go to the main page.

How to download a manifest CSV

Open the relevant manifest and go to the additional settings icon in the top right-hand corner of the screen.

Choose the Download CSV option.

How to delete a manifest

Select the manifest(s) you wish to remove and then click on the trash icon found on the right-hand side of the page .

How to remove shipments from a manifest

Open the relevant manifest and go to the list of scanned shipments.

Click on the trash icon next to the shipment you wish to remove and confirm the removal. 

How to close a manifest

Open a manifest and go to the right-hand side of the manifest page.

Click on the Close manifest button to close the manifest.

How to print a manifest

Open the relevant manifest and go to the manifest details section. Click on Download PDF and wait for the PDF to open in a new tab.

The manifest will be downloadable and printable in this new tab.